Jetconnect B738 near Melbourne on Jun 2nd 2012, unruly passenger

Last Update: June 5, 2012 / 11:25:09 GMT/Zulu time

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Incident Facts

Date of incident
Jun 2, 2012

Airline
Jetconnect

Flight number
QF-37

Aircraft Registration
ZK-ZQG

Aircraft Type
Boeing 737-800

ICAO Type Designator
B738

A Jetconnect Boeing 737-800, registration ZK-ZQG performing flight QF-37 from Melbourne,VI (Australia) to Wellington (New Zealand), was enroute at FL370 about 300nm southeast of Melbourne about one hour into the flight when the crew decided to turn around and return to Melbourne due to a female passenger (58) who had been drinking duty free alcohol becoming more and more intoxicated before she began yelling profanities and punching seats until she lashed out at another passenger. The woman was restrained until safe landing in Melbourne, police took the unruly into custody.

A replacement Boeing 737-800 registration VH-VZY reached Wellington with a delay of 5 hours.

The incident aircraft resumed service after 22 hours on the ground performing flight QF-37 of Jun 3rd.

A court heard in a hearing that the New Zealand woman living in Australia had been heavily intoxicated on her way to see her children in New Zealand when she began yelling profanities, punching seats and finally punched her fist into the face of a male passenger causing the male to seriously bleed from a 6cm/2.3 inches cut at the right side of the face. The court sentenced the unruly woman to a 4 month in jail suspended and convicted her to pay a fine of of 3,500 Australian Dollars as well as pay 18,000 Australian Dollars to the airline as compensation for the cost of the air return. The court warned the woman that any further disruption would unconditionally send her to jail.

Qantas, parent company of Jetconnect, banned the woman from flying on any Qantas Group aircraft for 10 years.
Incident Facts

Date of incident
Jun 2, 2012

Airline
Jetconnect

Flight number
QF-37

Aircraft Registration
ZK-ZQG

Aircraft Type
Boeing 737-800

ICAO Type Designator
B738

This article is published under license from Avherald.com. © of text by Avherald.com.
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