United B763 over Atlantic on May 19th 2024, laptop wedges

Last Update: May 19, 2024 / 16:56:01 GMT/Zulu time

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Incident Facts

Date of incident
May 19, 2024

Classification
Incident

Airline
United

Flight number
UA-12

Departure
Zurich, Switzerland

Destination
Chicago O'Hare, United States

Aircraft Registration
N663UA

Aircraft Type
Boeing 767-300

ICAO Type Designator
B763

A United Boeing 767-300, registration N663UA performing flight UA-12 from Zurich (Switzerland) to Chicago O'Hare,IL (USA), was enroute at FL340 about 500nm northwest of Shannon (Ireland) when the crew decided to turn around and divert to Shannon reporting a passenger's laptop had become stuck in the seat. The aircraft descended to FL330 and landed safely on Shannon's runway 06 about 90 minutes after the decision to turn around.

The airline reported the aircraft diverted to Shannon to address a potential safety problem caused by a laptop being stuck in an inaccessible location.

The aircraft is still on the ground in Shannon due to crew duty time limitations. The passengers were taken to hotels.
Aircraft Registration Data
Registration mark
N663UA
Country of Registration
United States
Date of Registration
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Manufacturer
BOEING
Aircraft Model / Type
767-322
Number of Seats
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ICAO Aircraft Type
B763
Year of Manufacture
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Serial Number
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Aircraft Address / Mode S Code (HEX)
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Engine Count
J Subscribe to unlock
Engine Manufacturer
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Engine Model
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Engine Type
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Pounds of Thrust
QdAnm Subscribe to unlock
Main Owner
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Incident Facts

Date of incident
May 19, 2024

Classification
Incident

Airline
United

Flight number
UA-12

Departure
Zurich, Switzerland

Destination
Chicago O'Hare, United States

Aircraft Registration
N663UA

Aircraft Type
Boeing 767-300

ICAO Type Designator
B763

This article is published under license from Avherald.com. © of text by Avherald.com.
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