United B763 near Goose Bay on Jun 12th 2015, flight controls problem

Last Update: June 23, 2015 / 20:46:01 GMT/Zulu time

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Incident Facts

Date of incident
Jun 12, 2015

Classification
Incident

Airline
United

Flight number
UA-958

Aircraft Registration
N663UA

Aircraft Type
Boeing 767-300

ICAO Type Designator
B763

A United Boeing 767-300, registration N663UA performing flight UA-958 from Chicago O'Hare,IL (USA) to London Heathrow,EN (UK), was enroute at FL350 over the Labrador Sea about 210nm northnortheast of Goose Bay,NL (Canada) when the crew reported an abnormal indication for the right hand elevator which could be felt in the rudder. The aircraft diverted to Goose Bay for a safe landing about 55 minutes later.

The passengers were taken to military barracks overnight. The airline reported that no hotel accomodation was available at Goose Bay, hence the passengers were taken to military facilities at Goose Bay.

Another Boeing 767-300 registration N653UA was dispatched to Goose Bay the following day and took the passengers from Goose Bay as flight UA-2065 to Newark,NJ (USA). Flight UA-2065 departed Goose Bay about 23 hours after landing of UA-958.

The Boeing 767-300 registration N653UA subsequently departed Newark with callsign UAL-940A as flight UA-2063 and reached London with a delay of 33 hours.

Nav Canada reported: "a United Airlines Boeing 767-300 ... reported an abnormal indication in the right elevator which could be felt in the rudder".

A passenger reported that the aircraft encountered what appeared to be turbulence. The first officer came out of the cockpit, apparently they had received several alarms in the cockpit, and checked the back of the aircraft where severe vibrations could be felt. Flight attendants then rushed to prepare the cabin for an emergency landing instructing passengers to stow everything that could come lose hinting the landing might become rough. The aircraft landed a bit firm and "put the anchor in" to slow down, emergency services needed to check the brakes.

On Jun 23rd 2015 the Canadian TSB reported that the crew received indication of a right elevator problem on EICAS, vibrations were felt in the aft cabin and the aft flap control circuit breaker had tripped. Maintenance found that the elevator transmitter rod end had play, loose fasteners were found on a wing to body fairing panel. The loose fasteners were secured, the circuit breaker reset, then the aircraft ferried to the US for further checks and repairs.

The aircraft returned to service on Jun 19th 2015.
Aircraft Registration Data
Registration mark
N663UA
Country of Registration
United States
Date of Registration
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Manufacturer
BOEING
Aircraft Model / Type
767-322
Number of Seats
ICAO Aircraft Type
B763
Year of Manufacture
Serial Number
Aircraft Address / Mode S Code (HEX)
Engine Count
Engine Manufacturer
Engine Model
Engine Type
Pounds of Thrust
Main Owner
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Incident Facts

Date of incident
Jun 12, 2015

Classification
Incident

Airline
United

Flight number
UA-958

Aircraft Registration
N663UA

Aircraft Type
Boeing 767-300

ICAO Type Designator
B763

This article is published under license from Avherald.com. © of text by Avherald.com.
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