United B789 over Guatemala on May 29th 2021, generator failure

Last Update: May 31, 2021 / 13:31:42 GMT/Zulu time

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Incident Facts

Date of incident
May 29, 2021

Classification
Incident

Airline
United

Flight number
UA-819

Aircraft Registration
N13954

ICAO Type Designator
B789

A United Boeing 787-9, registration N13954 performing flight UA-819 from Houston Intercontinental,TX (USA) to Buenos Aires Ezeiza,BA (Argentina), was enroute at FL370 about 90nm northeast of Guatemala City (Guatemala) when the crew decided to turn around and return to Houston due to a generator failure. Emergency services were on local standby for the landing in Houston, tower expected the runway needed to be closed after landing expecting the aircraft would not be able to vacate the runway. The crew advised emergency services were not needed and they would be able to vacate the runway. The aircraft landed safely on Intercontinental's runway 15L about 4:15 hours after departure.

Passengers reported the cabin lights went out, the emergency lights came on and the crew advised they had activated a backup generator, both engines were running normally. A passenger later added, that the cabin lights did not come back on, the emergency lights remained active until disembarkation.

A replacement Boeing 787-9 registration N26967 departed Houston about 9:20 hours after N13954 had landed and is currently estimated to reach Buenos Aires with a delay of about 13 hours.
Incident Facts

Date of incident
May 29, 2021

Classification
Incident

Airline
United

Flight number
UA-819

Aircraft Registration
N13954

ICAO Type Designator
B789

This article is published under license from Avherald.com. © of text by Avherald.com.
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