Neos B763 over Atlantic on Nov 19th 2012, turbulence injures 66

Last Update: December 7, 2012 / 16:06:46 GMT/Zulu time

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Incident Facts

Date of incident
Nov 19, 2012

Classification
Accident

Airline
Neos

Flight number
NO-731

Departure
Havana, Cuba

Aircraft Registration
I-NDMJ

Aircraft Type
Boeing 767-300

ICAO Type Designator
B763

A Neos Boeing 767-300, registration I-NDMJ performing flight NO-731 from Havana (Cuba) to Milan Malpensa (Italy) with 268 passengers and 10 crew, was enroute over the Atlantic about two hours into the flight when the aircraft encountered turbulence causing an altitude deviation of about 1000 feet. The aircraft restabilised, two doctors on board assessed the injured and did not recommend to divert indicating the injuries were mainly contusions. The crew decided to continue to Milan reporting about 35 passengers needed medical attention prompting a massive emergency response in Milan with numerous ambulances dispatched to the airport. The aircraft landed safely in Milan. 66 people required medical attention, 55 of them were taken to hospitals.

Passengers reported they were not noticing anything out of the usual, cabin crew were just serving lunch when the aircraft encountered turbulence throwing all loose items like the lunch trays as well as flight attendants and passengers not wearing their seat belts through the cabin. Many passengers hit the cabin ceiling and received cuts, bruises as well as loose teeth. Two doctors examined the injured.

The FAA reported on Nov 20th that the aircraft encountered severe turbulence in Oceanic Airspace controlled by New York Oceanic Control.

On Dec 7th 2012 the ANSV reported that after collecting evidence and documents a safety investigation into the occurrence has been opened, the ANSV did not state whether they rated the occurrence an accident or incident, however confirmed occupants of the aircraft received injuries requiring them to stay in hospital for more than 48 hours.
Incident Facts

Date of incident
Nov 19, 2012

Classification
Accident

Airline
Neos

Flight number
NO-731

Departure
Havana, Cuba

Aircraft Registration
I-NDMJ

Aircraft Type
Boeing 767-300

ICAO Type Designator
B763

This article is published under license from Avherald.com. © of text by Avherald.com.
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