BAW A321 near Venice on Jun 25th 2023, engine problems

Last Update: June 27, 2023 / 15:14:43 GMT/Zulu time

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Incident Facts

Date of incident
Jun 25, 2023

Classification
Incident

Airline
British Airways

Flight number
BA-2835

Departure
Dubrovnik, Croatia

Destination
London Gatwick, United Kingdom

Aircraft Registration
G-EUXL

Aircraft Type
Airbus A321

ICAO Type Designator
A321

A BAW British Airways Airbus A321-200, registration G-EUXL performing flight BA-2835 from Dubrovnik (Croatia) to London Gatwick,EN (UK) with 206 people on board, was enroute at FL340 over the Adriatic Sea about 170nm southeast of Venice (Italy) when the crew decided to divert to Venice reporting problems with one of the engines (V2533). The aircraft landed safely on Venice's runway 04R about 40 minutes later.

Passengers complained they were left alone in Venice, no replacement aircraft was dispatched and they were left without information and without accomodation. A number of small kids were crying. The airline replied to them that they had no control over what facilities were available to them at the airport and reassured the passengers they really were "working hard to find the best solution in a difficult situation for everyone." The airline did no longer reply when the passengers stated in response to that claim that the airline could have sent a replacement aircraft within 8 hours.

A replacement A320-200 registration G-GATP departed Venice in the evening the following day (Jun 26th) and reached Gatwick with a delay of 33.5 hours.

The occurrence aircraft is still on the ground in Venice about 52 hours after landing in Venice.
Incident Facts

Date of incident
Jun 25, 2023

Classification
Incident

Airline
British Airways

Flight number
BA-2835

Departure
Dubrovnik, Croatia

Destination
London Gatwick, United Kingdom

Aircraft Registration
G-EUXL

Aircraft Type
Airbus A321

ICAO Type Designator
A321

This article is published under license from Avherald.com. © of text by Avherald.com.
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