Canada B788 over Atlantic on Nov 23rd 2019, cracked windshield

Last Update: November 27, 2019 / 21:11:53 GMT/Zulu time

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Incident Facts

Date of incident
Nov 23, 2019

Classification
Incident

Cause
Cracked windshield

Airline
Air Canada

Flight number
AC-857

Departure
London, United Kingdom

Destination
Toronto, Canada

Aircraft Registration
C-GHQY

Aircraft Type
Boeing 787-8 Dreamliner

ICAO Type Designator
B788

An Air Canada Boeing 787-8, registration C-GHQY performing flight AC-857 from London,EN (UK) to Toronto,ON (Canada), was enroute at FL390 over the Atlantic Ocean about 300nm northwest of Shannon (Ireland) when the crew decided to divert to Dublin (Ireland) due to a cracked windshield. The aircraft descended to FL250, the crew requested and was cleared to dump fuel on the way to Dublin. The aircraft landed safely on Dublin's runway 10 about 55 minutes after leaving FL390.

A replacement Boeing 787-8 registration C-GHPT reached Toronto with a delay of about 24 hours.

The occurrence aircraft remained on the ground in Dublin for about 31 hours, then positioned to Toronto as flight AC-7073 and returned to service.

On Nov 27th 2019 the Canadian TSB reported: "In cruise, approximately 340nm WNW of Dublin Intl.(EIDW), Ireland, flight crew heard a loud bang and the captain’s window shattered. QRH actions were completed, dispatch was advised and the decision was made to divert to EIDW. A PanPan was declared with Shanwick Oceanic, flight descended to FL250 and slowed to minimize pressure on window. Flight landed without further incident."
Aircraft Registration Data
Registration mark
C-GHQY
Country of Registration
Canada
Date of Registration
Lm lnjdikgkchgjd Subscribe to unlock
Certification Basis
Dkjqpqhmlnkdcbegh Acpkql AniimndmfmhmkkfiiAhjl Subscribe to unlock
TCDS Ident. No.
B qm Subscribe to unlock
Manufacturer
Boeing
Aircraft Model / Type
787-8
ICAO Aircraft Type
B788
Year of Manufacture
Jemh Subscribe to unlock
Serial Number
FbAde Subscribe to unlock
Aircraft Address / Mode S Code (HEX)
Plg cd Subscribe to unlock
Maximum Take off Mass (MTOM) [kg]
Hcqpil Subscribe to unlock
Engine Count
J Subscribe to unlock
Engine Type
Hbbd lkng Subscribe to unlock
Main Owner
FlekA fmbmimdmApbge AbjAlkceqAAfqebqfb enidm eeAAigbllfdifg qhpijdgnpdedghpAec Subscribe to unlock

Aircraft registration data reproduced and distributed with the permission of the Government of Canada.

Incident Facts

Date of incident
Nov 23, 2019

Classification
Incident

Cause
Cracked windshield

Airline
Air Canada

Flight number
AC-857

Departure
London, United Kingdom

Destination
Toronto, Canada

Aircraft Registration
C-GHQY

Aircraft Type
Boeing 787-8 Dreamliner

ICAO Type Designator
B788

This article is published under license from Avherald.com. © of text by Avherald.com.
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