UPS B763 at Shannon on Dec 9th 2025, gear problem on departure

Last Update: December 10, 2025 / 14:46:35 GMT/Zulu time

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Incident Facts

Date of incident
Dec 9, 2025

Classification
Incident

Airline
UPS

Flight number
5X-249

Departure
Shannon, Ireland

Destination
Dublin, Ireland

Aircraft Registration
N391UP

Aircraft Type
Boeing 767-300

ICAO Type Designator
B763

A UPS United Parcel Service Boeing 767-300, registration N391UP performing flight 5X-249 from Shannon to Dublin (Ireland), was climbing out of Shannon's runway 24 when the crew requested to level off at FL170 and enter a hold to work a problem. The crew advised they were talking to their company. About half an hour later, while in the hold, the crew advised they would return to Shannon and declared PAN PAN reporting they had a problem with the landing gear. The aircraft landed safely back on Shannon's runway 24 about one hour after departure.

The aircraft is still on the ground in Shannon about 17 hours after landing back.
Aircraft Registration Data
Registration mark
N391UP
Country of Registration
United States
Date of Registration
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Manufacturer
BOEING
Aircraft Model / Type
767-304
Number of Seats
KlA Subscribe to unlock
ICAO Aircraft Type
B763
Serial Number
Chfhf Subscribe to unlock
Aircraft Address / Mode S Code (HEX)
Bqkpfp Subscribe to unlock
Engine Count
Subscribe to unlock
Engine Type
Mpgpnepcn Subscribe to unlock
Main Owner
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Incident Facts

Date of incident
Dec 9, 2025

Classification
Incident

Airline
UPS

Flight number
5X-249

Departure
Shannon, Ireland

Destination
Dublin, Ireland

Aircraft Registration
N391UP

Aircraft Type
Boeing 767-300

ICAO Type Designator
B763

This article is published under license from Avherald.com. © of text by Avherald.com.
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