Delta A333 near Dallas on Nov 28th 2025, floor panel heater issue

Last Update: November 29, 2025 / 22:19:21 GMT/Zulu time

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Incident Facts

Date of incident
Nov 28, 2025

Classification
Incident

Flight number
DL-837

Aircraft Registration
N820NW

Aircraft Type
Airbus A330-300

ICAO Type Designator
A333

A Delta Airlines Airbus A330-300, registration N820NW performing flight DL-837 from Atlanta,GA to Honolulu,HI (USA), was enroute at FL340 about 160nm northnortheast of Dallas Ft. Worth,TX (USA) when the crew decided to divert to Dallas due to a smoke indication and landed safely on Ft. Worth's runway 17C about 30 minutes later.

The airline reported a potential floor panel heater unit issue as reason for the diversion.

The aircraft remained on the ground for about 3 hours, then continued the flight and reached Honolulu with a delay of about 3 hours.
Aircraft Registration Data
Registration mark
N820NW
Country of Registration
United States
Date of Registration
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TCDS Ident. No.
Manufacturer
AIRBUS
Aircraft Model / Type
A330-323
Number of Seats
ICAO Aircraft Type
A333
Year of Manufacture
Serial Number
Aircraft Address / Mode S Code (HEX)
Engine Count
Engine Manufacturer
Engine Model
Engine Type
Pounds of Thrust
Main Owner
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Incident Facts

Date of incident
Nov 28, 2025

Classification
Incident

Flight number
DL-837

Aircraft Registration
N820NW

Aircraft Type
Airbus A330-300

ICAO Type Designator
A333

This article is published under license from Avherald.com. © of text by Avherald.com.
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