TUI B789 near Bermuda on Sep 10th 2024, toilet break
Last Update: September 12, 2024 / 13:19:43 GMT/Zulu time
Incident Facts
Date of incident
Sep 10, 2024
Classification
Incident
Airline
TUI Airways
Flight number
BY-48
Departure
London Gatwick, United Kingdom
Destination
Cancun, Mexico
Aircraft Registration
G-TUIL
Aircraft Type
Boeing 787-9 Dreamliner
ICAO Type Designator
B789
A passenger reported shortly after takeoff the crew informed the passengers that maintenance had thought a problem with the three left forward toilets would resolve itself with the pressure differential, however, that didn't work out leaving them with three toilets being out of service. The passengers were advised to use the other toilets. Enroute over the Atlantic the crew announced it would be best to stop at Bermuda to empty the tanks of the operating toilets. The aircraft remained in Bermuda for about one hour, then continued to Cancun with emptied waste tanks and some additional fuel. The passenger wrote: "All was a very pleasant flight, the crew were great and communicated to the passengers really well."
The aircraft remained on the ground in Bermuda for about 70 minutes, then continued to Cancun and reached the destination with a delay of about 65 minutes.
The aircraft departed for the return flight with a delay of about 70 minutes and reached London with a delay of about 35 minutes. The aircraft is currently still on the ground in London about 31 hours after landing in London.
Incident Facts
Date of incident
Sep 10, 2024
Classification
Incident
Airline
TUI Airways
Flight number
BY-48
Departure
London Gatwick, United Kingdom
Destination
Cancun, Mexico
Aircraft Registration
G-TUIL
Aircraft Type
Boeing 787-9 Dreamliner
ICAO Type Designator
B789
This article is published under license from Avherald.com. © of text by Avherald.com.
Article source
You can read 2 more free articles without a subscription.
Subscribe now and continue reading without any limits!
Read unlimited articles and receive our daily update briefing. Gain better insights into what is happening in commercial aviation safety.
Send tip
Support AeroInside by sending a small tip amount.
Related articles
TUI B789 at Manchester on Apr 19th 2024, smoke in cockpit
A TUI Airways Boeing 787-9, registration G-TUIL performing flight BY-156 from Manchester,EN (UK) to Punta Cana (Dominican Republic), was climbing out…
TUI B738 at Manchester on Mar 13th 2026, flaps problem
A TUI Airways Boeing 737-800, registration G-TAWB performing flight BY-2540 from Manchester,EN (UK) to Palma Mallorca,SP (Spain), was climbing out of…
TUI B738 at Cardiff on Sep 28th 2025, engine failure
A TUI Airways Boeing 737-800, registration G-TAWY performing flight BY-6754 from Cardiff,WL (UK) to Paphos (Cyprus), was climbing out of Cardiff's…
TUI B738 at East Midlands on Dec 16th 2024, flight attendant falls off aircraft
A TUI Airways Boeing 737-800, registration G-TAWB performing flight BY-7719 from East Midlands,EN (UK) to Arrecife,CI (Spain) with 125 passengers and…
TUI B738 at Corfu and East Midlands on Jul 28th 2025, burst tyre on departure
A TUI Airways Boeing 737-800, registration G-FDZZ performing flight BY-7113 from Corfu (Greece) to Birmingham,EN (UK), was accelerating for takeoff…
TUI B789 at Orlando on Apr 18th 2025, rejected takeoff
A TUI Airways Boeing 787-9, registration G-TUIN performing flight BY-601 from Orlando Melbourne,FL (USA) to Birmingham,EN (UK), was accelerating for…
Newest articles
ANZ DH8C near Auckland on Apr 25th 2026, hydraulic problems
An ANZ Air New Zealand de Havilland Dash 8-300, registration ZK-NFI performing flight NZ-5171 from Auckland to Gisborne (New Zealand), was climbing…
Swiss A333 at Delhi on Apr 26th 2026, rejected takeoff due to engine failure
A Swiss International Airlines Airbus A330-300, registration HB-JHK performing flight LX-147 from Delhi (India) to Zurich (Switzerland) with 232…
Subscribe today
Are you researching aviation incidents? Get access to AeroInside Insights, unlimited read access and receive the daily newsletter.
Pick your plan and subscribePartner
ELITE Simulation Solutions is a leading global provider of Flight Simulation Training Devices, IFR training software as well as flight controls and related services. Find out more.
SafetyScan Pro provides streamlined access to thousands of aviation accident reports. Tailored for your safety management efforts. Book your demo today
AeroInside Blog
Popular aircraft
Airbus A320Boeing 737-800
Boeing 737-800 MAX
Popular airlines
American AirlinesUnited
Delta
Air Canada
Lufthansa
British Airways