Corendon Europe B738 enroute on Oct 1st 2021, multiple passengers collapsed in flight

Last Update: November 1, 2021 / 18:00:08 GMT/Zulu time

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Incident Facts

Date of incident
Oct 1, 2021

Classification
Accident

Flight number
XR-1050

Destination
Rhodes, Greece

Aircraft Registration
9H-TJE

Aircraft Type
Boeing 737-800

ICAO Type Designator
B738

A Corendon Airlines Europe Boeing 737-800, registration 9H-TJE performing flight XR-1050 from Cologne (Germany) to Rhodes (Greece) with 180 passengers and 6 crew, was climbing out of Cologne nearing the top of climb when a young woman entered the aft lavatory. The aircraft had just levelled off at FL370 near Ingolstadt (Germany) when the lavatory door opened and the woman fell out of the lavatory unconscious. While passengers in the aft rows began to react, another male passenger in one of the aft seat rows (seat number known to the editor) collapsed and became unconscious. A doctor and a nurse on board, travelling as passengers, began to provide first aid to the two patients when three more passengers collapsed one after the other and also needed medical attention. After some time, obviously after the cabin air conditioning had been reconfigured, the passengers began to recover. The flight continued to Rhodes for a landing without further incident about 2:50 hours after departure from Cologne.

The aircraft remained on the ground in Rhodes for 85 minutes, then performed the return flight and has remained in service since.

The Aviation Herald learned about the occurrence on Oct 29th 2021 and received documents in which the crew as well as the doctor providing first aid reported the occurrence.

The crew (signatures by the captain and the purser) confirmed in one case that the patient was pale and unconscious then started to slowly recover. The onboard medical kit has been used.

The doctor (with his signature) stated in the same case, that the patient was unconscious for about 20-30 minutes then slowly recovered after treatment. The onboard first aid/medical kit has been used.

A passenger reported there had been a strong odour of exhaust gasses on board of the aircraft prior to departure. Following departure the young female had entered the aft lavatory shortly after the fasten seat belt signs had been extinguished and subsequently fell out of the lavatory completely pale, unconscious and trembling from head to foot when the lavatory door opened for unknown reasons. While cabin crew and surrounding passengers began to react, another male passenger in the aft seat rows collapsed and became unconscious. A doctor and a nurse began to provide first aid, the doctor asked for a defibrillator, however, none was available. Three more passengers became unconscious within the next couple of minutes. It then appeared that the cabin air conditioning was changed, all five collapsed passengers began to recover.

Another passenger reported independently that after about 30 minutes into the flight five passengers throughout the cabin collapsed in about 10 minute intervals and partly came to lay in the aisle. Cabin crew became overwhelmed and requested the flight crew to divert, the flight however continued to destination.

A third passenger confirmed the affected patients were on the ground in the aisle.

The airline reported: "Only 4 passengers felt unwell. Cabin Crew immediately took necessary actions for those 4 passengers in compliance with Cabin First Aid Procedure during flight. A doctor and a nurse were on the aircraft and made promptly medical intervention to the passengers feeling unwell but they could not found any serious symptoms. The doctor did not recommend the crew to divert and he did not use aircraft medical kit which was made available for him during his assistance. We also would like to inform you that after the relevant occurrence; maintenance records, recorded parameters of subject flight thru FDM (flight data monitoring), and crew reports etc. have been analyzed by our maintenance and safety departments and no abnormal parameter which might cause the occurrence has been found. On the return flight of same aircraft from Rhodes to Cologne (CXI-1051) with 184 pax, no similar complaint has been received. Kindly note that a report of the occurrence was notified to the Civil Aviation Authority of Malta."

Germany's BFU reported on Oct 29th 2021, that they have no knowledge about the occurrence, no such report was received between end of September and mid of October.

On Nov 1st 2021 Malta's Civil Aviation Directorate (CAD) reported the operator has notified the CAD via the occurrence reporting channel. The occurrence has been rated an incident and is being investigated. The cause of the occurrence has not yet been identified.

Following our report two more passengers independently reported during the weekend.

The 4th passenger seated in the forward cabin reported a women two seat rows ahead repeatedly collapsed, an epileptic seizure was being suspected. The doctor attempted to attend to her several times but was called away to the other patients.

The 5th passenger seated about mid of the aircraft people were screaming, panic arose on board of the aircraft. The cabin crew was completely overwhelmed, requested to divert, however the flight crew did not divert. The situation began to stabilize about 30 minutes after it had started. After landing a number of passengers were attended to by medical staff.

The Aviation Herald also sent e-mail inquiries to Greece's AAIASB, no reply have yet been received.
Incident Facts

Date of incident
Oct 1, 2021

Classification
Accident

Flight number
XR-1050

Destination
Rhodes, Greece

Aircraft Registration
9H-TJE

Aircraft Type
Boeing 737-800

ICAO Type Designator
B738

This article is published under license from Avherald.com. © of text by Avherald.com.
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