Donghai B738 enroute on Feb 20th 2021, captain and flight attendant in altercation

Last Update: March 9, 2021 / 06:54:06 GMT/Zulu time

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Incident Facts

Date of incident
Feb 20, 2021

Classification
Accident

Flight number
DZ-6297

Destination
Xian, China

Aircraft Registration
B-5311

Aircraft Type
Boeing 737-800

ICAO Type Designator
B738

A Donghai Airlines Boeing 737-800, registration B-5311 performing flight DZ-6297 from Nantong to Xian (China), was enroute at 7800 meters (FL256) about 70 minutes into the 120 minute flight, when the captain decided to take a toilet break in the forward first class toilet and instructed a passenger waiting before the toilet to return to his seat. The captain entered the toilet, when he later left the passenger was still waiting before the toilet. The captain thus talked to the flight attendant stating the flight attendant hadn't done his job and he should have returned the passenger to his seat. A physical altercation developed which, according to Chinese media reports, resulted in the flight attendant's fracture of an arm and the captain's loss of a tooth. The captain returned to the cockpit, the flight landed without further incident in Xian.

On Mar 8th 2021 the airline posted an apology on Chinese social media accounts confirming the incident and stating that both the captain and the flight attendant had been suspended. Measures to prevent a recurrence have been taken along the lines of China's Civil Aviation Authority

Passengers reported on Chinese social media accounts on Mar 6th 2021, that the physical fight was initiated by the captain.
Incident Facts

Date of incident
Feb 20, 2021

Classification
Accident

Flight number
DZ-6297

Destination
Xian, China

Aircraft Registration
B-5311

Aircraft Type
Boeing 737-800

ICAO Type Designator
B738

This article is published under license from Avherald.com. © of text by Avherald.com.
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