Jet Airways B773 over Germany on Mar 13th 2014, loss of communication
Last Update: April 10, 2014 / 16:38:50 GMT/Zulu time
Incident Facts
Date of incident
Mar 13, 2014
Classification
Incident
Airline
Jet Airways
Flight number
9W-117
Departure
London Heathrow, United Kingdom
Destination
Mumbai, India
Aircraft Registration
VT-JEG
Aircraft Type
Boeing 777-300
ICAO Type Designator
B773
Germany's DFS confirmed they were notified by Maastricht Upper Area Control, serving the upper airspace of 4 countries, at 22:01Z that radio contact with 9W-117 had been lost, DFS notified Luftwaffe at 22:05Z. They did not report/complain to India's DGCA. The incident was handled according to standard operating procedures, there was no panic.
Germany's Luftwaffe reported, no fighter aircraft were dispatched as there was positive radar contact, the flight continued to track the planned flight trajectory and remained within clearances. Radio contact was re-established at 23:23L (22:23Z).
Germany's BFU stated, they have not received any report of this occurrence until noon today (Apr 10th 2014).
Jet Airways stated: "The Jet Airways flight 9W 117 was between London and Mumbai where communication was lost over German airspace as the crew overlooked increasing the speaker volume after removing the headphones. This was investigated by the Regulator and the pilots were off flying for two weeks. Based on the investigation report, Jet Airways has ensured strict disciplinary action towards the concerned pilots. The report has been sent to the German authorities for closure."
So far The Aviation Herald has not received a statement from Eurocontrol (Maastricht Upper Area Control).
The "Indian Express" reported under the headline "Jet flight ‘vanished’ for 30 mins over Germany" (with almost all media in India mirroring that report) that Germany's DFS reported the aircraft missing and panicked over total loss of contact for 30 minutes assuming a scenario like MH-370, see Crash: Malaysia B772 over Gulf of Thailand on Mar 8th 2014, aircraft missing, data indicate flight MH-370 ended west of Australia, that had happened just 5 days earlier. DFS subsequently is reported to have complained to India's DGCA. The Indian Express then quotes Jet Airways explaining the incident that both pilots took off their headphones but forgot to adjust the volume of the cockpit loudspeakers resulting in a loss of radio communication.
Incident Facts
Date of incident
Mar 13, 2014
Classification
Incident
Airline
Jet Airways
Flight number
9W-117
Departure
London Heathrow, United Kingdom
Destination
Mumbai, India
Aircraft Registration
VT-JEG
Aircraft Type
Boeing 777-300
ICAO Type Designator
B773
This article is published under license from Avherald.com. © of text by Avherald.com.
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