Aeromexico B789 enroute on Jul 28th 2023, air conditioning problem

Last Update: July 29, 2023 / 16:45:58 GMT/Zulu time

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Incident Facts

Date of incident
Jul 28, 2023

Classification
Incident

Airline
Aeromexico

Flight number
AM-34

Departure
Monterrey, Mexico

Destination
Madrid, Spain

Aircraft Registration
N438AM

Aircraft Type
Boeing 787-9 Dreamliner

ICAO Type Designator
B789

An Aeromexico Boeing 787-9, registration N438AM performing flight AM-34 from Monterrey (Mexico) to Madrid,SP (Spain), was enroute at FL330 over Ohio (USA) about 1400nm northeast of Mexico City (Mexico), when the crew decided to turn around and divert to Mexico City reporting an air conditioning problem. The aircraft initially maintained FL330, about 40 minutes after turning around the crew descended the aircraft to FL300 for the remainder of the cruise flight and landed safely on Mexico City's runway 23L about 3:15 hours after turning around.

Passengers reported there was an issue with the air conditioning.

The airline confirmed an issue with the air conditioning.

The occurrence aircraft is still on the ground in Mexico City about 17 hours after landing.
Aircraft Registration Data
Registration mark
N438AM
Country of Registration
United States
Date of Registration
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Manufacturer
BOEING
Aircraft Model / Type
787-9
Number of Seats
QAg Subscribe to unlock
ICAO Aircraft Type
B789
Year of Manufacture
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Serial Number
Dkibg Subscribe to unlock
Aircraft Address / Mode S Code (HEX)
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Engine Count
G Subscribe to unlock
Engine Manufacturer
Gc Subscribe to unlock
Engine Model
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Engine Type
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Pounds of Thrust
IAmcn Subscribe to unlock
Main Owner
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Incident Facts

Date of incident
Jul 28, 2023

Classification
Incident

Airline
Aeromexico

Flight number
AM-34

Departure
Monterrey, Mexico

Destination
Madrid, Spain

Aircraft Registration
N438AM

Aircraft Type
Boeing 787-9 Dreamliner

ICAO Type Designator
B789

This article is published under license from Avherald.com. © of text by Avherald.com.
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