United B38M near Salt Lake City on Oct 16th 2025, cracked windshield
Last Update: October 21, 2025 / 11:12:40 GMT/Zulu time
Incident Facts
Date of incident
Oct 16, 2025
Classification
Incident
Cause
Cracked windshield
Airline
United
Flight number
UA-1093
Departure
Denver, United States
Destination
Los Angeles, United States
Aircraft Registration
N17327
Aircraft Type
Boeing 737-800MAX
ICAO Type Designator
B38M
The airline reported the aircraft diverted to address a crack in one layer of the multilayer windshield.
A replacement Boeing 737-9 MAX reached Los Angeles with a delay of about 6 hours.
The occurrence aircraft is still on the ground in Salt Lake City about 26 hours after landing.
On Oct 20th 2025 the NTSB stated: "The NTSB is investigating a cracked windscreen on a Boeing 737-8 during cruise flight near Moab, Utah, Thursday. Operating as United flight 1093 from DEN to LAX, airplane diverted safely to SLC. NTSB gathering radar, weather, flight recorder data. Windscreen being sent to NTSB laboratories for examination."
On Oct 21st 2025 weather ballon provider Windbornesystems released a statement saying:
On Thursday, 16 October, Foreign Object Debris (FOD) struck the windshield of UA1093, a 737 MAX aircraft, at approximately 36,000 ft. WindBorne began investigating this incident on Sunday, 19 October, and we believe that the FOD was likely a WindBorne balloon.
At 6am PT Monday morning, we sent our preliminary investigation to both the National Transportation Safety Board (NTSB) and the Federal Aviation Administration (FAA), and are working with both organizations to further investigate this incident. We are grateful that to our knowledge there were no serious injuries and no loss of pressurization. The flight, which was en route from Denver to Los Angeles, diverted to Salt Lake City. The plane itself later flew to Chicago.
WindBorne has conducted more than 4,000 launches. We have been coordinating with the FAA for the entire history of the company and file NOTAMs (aviation alerts) for every balloon we launch.
The system is designed to be safe in the event of a midair collision. This is the purpose of the FAA Part 101 and ICAO weight limits. Our balloon is 2.4 pounds at launch and gets lighter throughout flight.
We are working closely with the FAA on this matter. We immediately rolled out changes to minimize time spent between 30,000 and 40,000 feet. These changes are already live with immediate effect. Additionally, we are further accelerating our plans to use live flight data to autonomously avoid planes, even if the planes are at a non-standard altitude. We are also actively working on new hardware designs to further reduce impact force magnitude and concentration.
Aircraft Registration Data
Incident Facts
Date of incident
Oct 16, 2025
Classification
Incident
Cause
Cracked windshield
Airline
United
Flight number
UA-1093
Departure
Denver, United States
Destination
Los Angeles, United States
Aircraft Registration
N17327
Aircraft Type
Boeing 737-800MAX
ICAO Type Designator
B38M
This article is published under license from Avherald.com. © of text by Avherald.com.
Article source
You can read 2 more free articles without a subscription.
Subscribe now and continue reading without any limits!
Read unlimited articles and receive our daily update briefing. Gain better insights into what is happening in commercial aviation safety.
Send tip
Support AeroInside by sending a small tip amount.
Related articles
United B764 near Boston on Oct 15th 2025, laptop hides away
A United Boeing 767-400, registration N76054 performing flight UA-126 from Washington Dulles,DC (USA) to Rome Fiumicino (Italy) with 216 people on…
United B789 over Philippines on Mar 27th 2025, turbulence causes 6 injuries
A United Boeing 787-9, registration N27958 performing flight UA-1 from San Francisco,CA (USA) to Singapore (Singapore) with 174 passengers and 15…
United B772 near Edmonton on Sep 8th 2025, electrical problems
A United Boeing 777-200, registration N787UA performing flight UA-927 from Frankfurt/Main (Germany) to San Francisco,CA (USA), was enroute at FL360…
United B772 near London on Sep 28th 2025, airframe vibrations
A United Boeing 777-200, registration N788UA performing flight UA-939 from London Heathrow,EN (UK) to San Francisco,CA (USA) with 271 passengers and…
United B739 at Houston on Oct 24th 2024, tyre bursts cause substantial damage
A United Boeing 737-900, registration N27515 performing flight UA-1181 from Las Vegas,NV to Houston Intercontinental,TX (USA) with 138 passengers and…
Newest articles
Eastern Airways AT72 at Newquay on Apr 15th 2025, flaps problems
An Eastern Airways Avions de Transport Regional ATR-72-212A. registration G-IACZ performing flight T3-458 from London Gatwick,EN to Newquay,EN (UK),…
India B788 at Ahmedabad on Jun 12th 2025, lost height shortly after takeoff, no thrust reported
An Air India Boeing 787-8, registration VT-ANB performing flight AI-171 from Ahmedabad (India) to London Gatwick,EN (UK) with 230 passengers and 12…
Subscribe today
Are you researching aviation incidents? Get access to AeroInside Insights, unlimited read access and receive the daily newsletter.
Pick your plan and subscribePartner
ELITE Simulation Solutions is a leading global provider of Flight Simulation Training Devices, IFR training software as well as flight controls and related services. Find out more.
SafetyScan Pro provides streamlined access to thousands of aviation accident reports. Tailored for your safety management efforts. Book your demo today
AeroInside Blog
Popular aircraft
Airbus A320Boeing 737-800
Boeing 737-800 MAX
Popular airlines
American AirlinesUnited
Delta
Air Canada
Lufthansa
British Airways