Delta B763 at Milan and Rome on Jul 24th 2023, turbulence, hail strike

Last Update: August 7, 2023 / 17:39:08 GMT/Zulu time

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Incident Facts

Date of incident
Jul 24, 2023


Flight number

Aircraft Registration

Aircraft Type
Boeing 767-300

ICAO Type Designator

A Delta Airlines Boeing 767-300, registration N189DN performing flight DL-185 from Milan Malpensa (Italy) to New York JFK,NY (USA), was climbing out of Malpensa's runway 35R when the aircraft encountered severe turbulence and hail prompting the crew to declare emergency reporting severe turbulence, hail and a cracked windshield. The crew stopped the climb at FL230 and diverted to Rome Fiumicino (Italy) where the aircraft landed on runway 16R without further incident about 65 minutes after departure. There were no injuries, the aircraft sustained substantial damage including punctures of the right hand wing, punctures of both engine spinners, damage to both engines' fan blades, punctured radome, and dents along the leading edges of the wings.

A listener on frequency reported the crew reported they suffered severe turbulence, hail and a cracked windshield, the aircraft subsequently diverted to Fiumicino.

Italy's ANSV opened an investigation into the occurrence rated an accident stating: "che l’aeromobile in questione, decollato il 24 luglio scorso dall’aeroporto di Milano Malpensa alla volta del “JFK” di New York, poco dopo la partenza era stato investito da una violenta grandinata, a seguito della quale l’equipaggio decideva di dirigersi, in emergenza, verso l’aeroporto di Roma Fiumicino, dove atterrava senza ulteriori problemi." (translation: shortly after departure the aircraft in question, which took off on July 24th from Milan Malpensa airport towards New York JFK, was hit by a violent hailstorm prompting the crew to divert in emergency to Rome Fiumicino airport, where they landed without further problems.)

On Aug 7th 2023 the aircraft departed Rome positioning to Atlanta,GA (USA) and is currently enroute at FL360 over the Atlantic Ocean.

Metars Milan:
LIMC 241250Z 02004KT 330V050 9999 -RA BKN030 20/19 Q1010 NOSIG=
LIMC 241220Z 11010KT 9999 -RA BKN015 20/19 Q1012 RETS NOSIG=
LIMC 241150Z VRB04KT 4000 -TSRA FEW010CB OVC030 19/18 Q1012 RETSRA NOSIG=
LIMC 241120Z 02011KT 7000 TSRA SCT025CB OVC060 21/19 Q1010 NOSIG=
LIMC 241050Z 01010KT 9999 FEW025CB SCT030 BKN065 22/20 Q1012 TEMPO TSRA=
LIMC 241020Z 03011KT 9999 FEW025CB BKN065 24/21 Q1012 NOSIG=
LIMC 240950Z 36009KT 320V040 9999 FEW020 BKN065 22/20 Q1014 NOSIG=
LIMC 240920Z 02005KT 340V050 9999 BKN080 22/20 Q1013 NOSIG=
LIMC 240850Z 10004KT 060V200 9999 BKN060 21/20 Q1013 NOSIG=
LIMC 240820Z 11008KT 060V150 9999 -RA FEW030TCU BKN040 19/19 Q1013 RETSRA NOSIG=
LIMC 240750Z 04012KT 8000 -TSRA FEW030CB BKN040 22/20 Q1012 RETSRA NOSIG=
LIMC 240720Z VRB07KT 4000 TSRA FEW040CB BKN050 23/20 Q1013 NOSIG=
LIMC 240650Z 02005KT 350V070 9999 FEW050TCU BKN080 23/20 Q1013 NOSIG=
LIMC 240620Z 01005KT 310V050 9999 FEW050TCU SCT055 BKN080 23/19 Q1013 NOSIG=

Metars Rome:
LIRF 241350Z 15017KT CAVOK 33/23 Q1010 NOSIG=
LIRF 241320Z 15017G27KT CAVOK 34/22 Q1010 NOSIG=
LIRF 241250Z 16016KT CAVOK 33/23 Q1010 NOSIG=
LIRF 241220Z 16020G30KT CAVOK 33/24 Q1010 NOSIG=
LIRF 241150Z 16018KT CAVOK 34/23 Q1011 NOSIG=
LIRF 241120Z 16017G27KT CAVOK 35/23 Q1011 NOSIG=
LIRF 241050Z 15018KT CAVOK 34/23 Q1011 NOSIG=
LIRF 241020Z 16012G23KT CAVOK 35/22 Q1012 NOSIG=
LIRF 240950Z 16013KT CAVOK 35/21 Q1012 NOSIG=
LIRF 240920Z 16011G21KT 140V200 CAVOK 35/21 Q1012 NOSIG=
LIRF 240850Z 14015KT 120V180 CAVOK 35/19 Q1012 NOSIG=
LIRF 240820Z 13014KT 110V170 CAVOK 34/20 Q1012 NOSIG=
LIRF 240750Z 13015KT CAVOK 33/22 Q1012 NOSIG=
LIRF 240720Z 11009KT 080V150 CAVOK 31/22 Q1013 NOSIG=
Aircraft Registration Data
Registration mark
Country of Registration
United States
Date of Registration
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Aircraft Model / Type
Number of Seats
ICAO Aircraft Type
Year of Manufacture
Serial Number
Aircraft Address / Mode S Code (HEX)
Engine Count
Engine Manufacturer
Engine Model
Engine Type
Pounds of Thrust
Main Owner
Ghn mgiikn kn lhkgiejjdfdgnnmghmkqcjqecqhkn lpjncppgjlqqmf jhnbbphnnAdbkqcmeAeqA ndmcqpqmlcqeAgjq jiiljqld e jlmAmkk Subscribe to unlock
Incident Facts

Date of incident
Jul 24, 2023


Flight number

Aircraft Registration

Aircraft Type
Boeing 767-300

ICAO Type Designator

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