KLM B772 over Mediterranean on Feb 9th 2023, cabin problems - electrical fire in oven

Last Update: January 29, 2024 / 18:16:26 GMT/Zulu time

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Incident Facts

Date of incident
Feb 9, 2023

Classification
Incident

Airline
KLM

Flight number
KL-591

Aircraft Registration
PH-BQO

Aircraft Type
Boeing 777-200

ICAO Type Designator
B772

A KLM Boeing 777-200, registration PH-BQO performing flight KL-591 from Amsterdam (Netherlands) to Johannesburg (South Africa), was enroute at FL330 aqbout 80nm east of Menorca,SP (Spain) when the crew decided to turn around and return to Amsterdam. The aircraft descended to FL280 for the return, dumped fuel and landed safely on Amsterdam's runway 18R about 2 hours after leaving FL330 and taxied to the apron.

The Dutch Onderzoeksraad (DSB) reported they have dispatched investigators to Schiphol Airport for investigation concerning an aircraft that returned to Schiphol with "cabin problems".

A passenger reported there was a strange smell, fellow passengers were standing, sobbing, shaking, terrified. An electrical fire in an oven in the aft galley had started, toxic gasses came from the aft of the cabin. The passengers in the aft cabin were moved to the middle of the cabin while flight attendants in protective masks rushed with fire extinguishers to put the fire out. The toxic smell continued until they disembarked the aircraft. After landing passengers were attended to by medical staff, but they all were doing okay. The passenger stated cabin crew needs trauma counselling. A replacement aircraft is going to take them to Johannesburg.

On Jun 1st 2023 the Dutch Onderzoeksraad (DSB) reported an aft galley oven overheated prompting the return to Amsterdam. The occurrence was rated a serious incident and is being investigated by the DSB.

In January 2024 the DSB added, that six halon fire bottles were used by cabin crew. Subsequently 3 cabin crew and 12 passengers suffered breathing difficulties. The investigation is ongoing.
Aircraft Registration Data
Registration mark
PH-BQO
Country of Registration
Netherlands
Date of Registration
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Airworthyness Category
Legal Basis
Manufacturer
The Boeing Company
Aircraft Model / Type
777-200
ICAO Aircraft Type
B772
Year of Manufacture
Serial Number
Aircraft Address / Mode S Code (HEX)
Maximum Take off Mass (MTOM) [kg]
Engine Count
Engine
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Engine Type
Incident Facts

Date of incident
Feb 9, 2023

Classification
Incident

Airline
KLM

Flight number
KL-591

Aircraft Registration
PH-BQO

Aircraft Type
Boeing 777-200

ICAO Type Designator
B772

This article is published under license from Avherald.com. © of text by Avherald.com.
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