British Airways B773 enroute on Apr 7th 2019, some passenger oxygen masks accidentally deployed, lights and IFE out

Last Update: April 9, 2019 / 16:15:22 GMT/Zulu time

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Incident Facts

Date of incident
Apr 7, 2019

Classification
Incident

Flight number
BA-16

Aircraft Registration
G-STBC

Aircraft Type
Boeing 777-300

ICAO Type Designator
B773

A British Airways Boeing 777-300, registration G-STBC performing flight BA-16 from Singapore (Singapore) to London Heathrow,EN (UK), was enroute at FL300 about 3.5 hours into the flight, when the cabin lights went out, th inflight entertainment system stopped working and a number of passenger oxygen masks were released. The crew descended the aircraft to FL280. About 3 minutes later cabin crew announced it was a false alarm due to a technical problem, that could be resolved by rebooting the computer. The crew climbed the aircraft to FL320 and continued to London doing normal step climbs reaching FL360. The aircraft landed safely in London about 8:45 hours later.

The airline reported they opened an investigation after a number of passenger oxygen masks were accidentally deployed.

The occurrence aircraft returned to service after about 15 hours on the ground in London.
Incident Facts

Date of incident
Apr 7, 2019

Classification
Incident

Flight number
BA-16

Aircraft Registration
G-STBC

Aircraft Type
Boeing 777-300

ICAO Type Designator
B773

This article is published under license from Avherald.com. © of text by Avherald.com.
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