United B763 over Atlantic on Mar 25th 2018, fuel imbalance and fuel low indications

Last Update: March 28, 2018 / 19:51:19 GMT/Zulu time

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Incident Facts

Date of incident
Mar 25, 2018

Classification
Incident

Airline
United

Flight number
UA-938

Aircraft Registration
N641UA

Aircraft Type
Boeing 767-300

ICAO Type Designator
B763

A United Boeing 767-300, registration N641UA performing flight UA-938 (dep Mar 24th) from Chicago O'Hare,IL (USA) to London Heathrow,EN (UK) with 178 passengers and 11 crew, was enroute at FL350 over the Atlantic Ocean about 890nm southwest of Keflavik (Iceland) when the crew received a "FUEL LOW" indication and noticed a fuel imbalance. The FUEL LOW indication cleared, the imbalance remained however. The crew consulted with maintenance and dispatch, then declared Mayday reporting a possible fuel issue, decided to divert to Keflavik, performed oceanic contingency procedures, was subsequently cleared to FL340 and landed safely in Keflavik about 2 hours later.

The Canadian TSB reported maintenance checked the fuel and the fuel systems but found no fault. The aircraft was refueled and returned to service.

The aircraft departed Keflavik after about 2:15 hours on the ground and reached London with a delay of 3:20 hours.
Incident Facts

Date of incident
Mar 25, 2018

Classification
Incident

Airline
United

Flight number
UA-938

Aircraft Registration
N641UA

Aircraft Type
Boeing 767-300

ICAO Type Designator
B763

This article is published under license from Avherald.com. © of text by Avherald.com.
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